How to use CreatiBI
Language
  • CreatiBI
    • ๐Ÿ‘‹Welcome to CreatiBI
    • ๐Ÿ˜›CreatiBI home page
  • Fundamentals
    • ๐Ÿ‘ฅAccount
      • Create account
      • Log in & log out account
      • Reset password
      • One account, multiple spaces
      • Account setting
        • Profile
        • Notification
        • Account
        • Display
    • ๐ŸขOrganization and workspace
      • Organization
        • Create an organization
        • Join an organization
        • Leave an organization
      • Guest
      • Workspace
        • Create a workspace
        • Join a workspace
        • Leave a workspace
        • Manage a workspace
      • Permission
    • ๐Ÿ‘จโ€๐Ÿ‘จโ€๐Ÿ‘งโ€๐Ÿ‘งTeam
      • Find a team
      • Create a team
      • Join a team
      • Team setting
        • Team admin and member
        • Team permission
    • ๐Ÿ’พProject
      • Project setting
      • Project owner and member
      • Project permission
      • Project overview
      • Project tab
      • Script and media review permission
    • ๐Ÿ“ฆPortfolio
      • Timeline
        • Edit and filter timeline
        • Add, edit and delete event
      • Permission
    • ๐Ÿ“ฉInbox
    • ๐Ÿ”‘My task
    • ๐Ÿ’ชApp integration
      • Google Ads integration
      • YouTube integration
      • Ocean Engine integration
      • Douyin integration
    • ๐ŸŽฎAdmin console
      • Manage member
      • Manage team
      • Manage bill
      • Manage application
      • Manage setting
  • Product Guides
    • โœ๏ธScript
      • Start with an empty script
      • Start with a storyboard
      • Start with a speaking script
      • Comment on script
      • Review script
      • Modify script
      • Manage more scripts
        • Add custom fields to script table
        • Filter, sort, hide, and group the script table
      • Derive script
    • ๐Ÿ“ธMedia review
      • Comment on media
      • Compare media
      • Approve media
      • Modify media
      • Manage more media
        • Add custom fields to media review table
        • Filter, sort, hide, and group the media review table
    • ๐Ÿ”Creative
      • Manage more creatives
        • Batch rename creatives
        • Add custom fields to creative table
        • Filter, sort, hide, and group the creative table
    • ๐Ÿ“ขDistribution
      • Manually publish the creative on ad platforms
        • Google Ads
      • Manually post the creative on social media
        • Douyin
      • Modify and cancel your distribution plan
    • ๐Ÿ“ˆReporting
      • Ad platform
      • Social media
    • ๐ŸšฆWorkflow
      • Script review workflow
      • Media review workflow
    • โณTimeline
      • Edit timeline
      • Filter and sort timeline
      • Add, edit and delete event
    • ๐Ÿ—‚๏ธCustom field
    • ๐Ÿ“Custom rule
      • Trigger
      • Action
  • Community
    • ๐Ÿ”ฅSay hi!
  • Update log
    • ๐Ÿ› ๏ธUpdate log
  • Troubleshooting
    • ๐Ÿ“กBrowser and connectivity issues
  • Terms & Privacy
    • Privacy Statement
    • Terms of Use
    • Subscriber Agreement
    • Cookie
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  1. Fundamentals
  2. Account

Create account

You can sign up for CreatiBI yourself, or you can accept an invitation to join. Creating a CreatiBI account is free.

PreviousAccountNextLog in & log out account

Last updated 12 months ago

We'll ask for your name and email address when you sign up. If you want to join your company's CreatiBI organization, use your work email. If you sign up with your work email and there is an existing organization set up under this corporate domain, you can then request to join the teams within the organization.

You do not need to maintain multiple accounts. You can join, create, or leave any number of organizations or workspaces from a single account.

From the home page

To create an account for yourself, visit and select "Get started".

You can use two methods to sign up:

  • Enter your email address and create your password;

  • Use your Google account.

If you choose to sign up with your Google account:

  • We'll use the credentials for the Google account you're currently logged in or we'll ask you to log in to your Google account;

  • You will not have a unique CreatiBI password, but you can make one at any time using the forgotten password process.

From an invite

When you receive an invitation:

  • Click the link in the invitation email;

  • Click the "Accept invite" button or copy and paste the link provided below it.

Uploading a profile photo is optional during the account creation process. If you choose not to upload one, you can always do so later from your settings.

FAQ

  1. How many CreatiBI accounts can I register?

    • Each email address only supports one CreatiBI account.

  2. What's the difference between registering with a personal email and a company email?

    • Registering with a personal email creates a collaboration space with only one team and no option to create more teams, suitable for individual or small team collaboration.

    • If you're using it for company purposes and want to collaborate with colleagues or external suppliers, it's recommended to register with a corporate email. Registering with a corporate email creates an organization that supports creating multiple teams and inviting external guests for collaboration.

  3. Can I have an organization with a personal email?

    • No. An organization space requires a business email domain.

  4. Why can't I receive the verification email?

    • Check the entered email to ensure it's correct.

    • Check if your inbox is full; if so, delete some messages.

    • The verification email might have been marked as spam; look for emails from the @mail.creatibi.com domain in your spam folder. To ensure direct receipt of verification emails from Creatibi, add the @mail.creatibi.com domain to your email's whitelist in the settings.

Related articles

Like what you see? Get started with a free 30-day CreatiBI trial today. .

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๐Ÿ‘ฅAccount
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Reset password
One account, multiple spaces
Account setting
https://creatibi.com