📡Browser and connectivity issues

Compatible browsers

The minimum browser versions supported by CreatiBI are:

• Chrome (≥ 102)

• Safari for Mac (≥ 15)

• Firefox (≥ 102)

• Microsoft Edge (≥ 102)

If you receive an unsupported browser message, make sure you are using the latest version of the above browsers.

Check your browser version

To check your browser version, see detailed instructions below:

Google Chrome

1. Open Chrome

2. Click the three-dot menu icon in the top-right corner

3. Hover over "Help" and click "About Google Chrome"

4. The version number will be displayed on the page that opens

Safari

1. Open Safari

2. Click "Safari" in the top menu bar

3. Select "About Safari"

4. The version number will appear in a pop-up window

Firefox

1. Open Firefox

2. Click the menu button (three horizontal lines) in the top-right corner

3. Click "Help" and then "About Firefox"

4. The version number will be displayed in a new window

Microsoft Edge

1. Open Microsoft Edge

2. Click the three-dot menu icon in the top-right corner

3. Click "Settings"

4. Scroll down and click "About Microsoft Edge"

5. The version number will be shown on the page that opens